💌❓❓FAQ❓❓ With outdoortide💌

        1.WHO IS RESPONSIBLE FOR THE VAT TAX?

The VAT Tax in any Area Will Be Borne By us.

        2.When will the goods arrive?

If you use our standard shipping method, it usually takes about 7-25 days to arrive.

If your purchase is brand new or out of stock, you will need to wait a few more days and we will expedite the restocking.

In case of other force majeure factors (such as weather, customs clearance, holidays, etc.), the arrival of the goods is delayed, please understand.

        3.HOW MUCH IS THE SHIPPING FEES?

Different countries have different shipping fees. Simply enter the necessary information and the shipping will be calculated automatically at checkout.

       4.WHY IS THE SHIPPING FEES SO EXPENSIVE?

Price for all kinds of shipping service to overseas country keep going up, we have to accept this situation. It's also a very big challenge for us. It doesn't only happen in our website. Hope for your understanding.

      5.HOW CAN I TRACK MY ORDER?

(1) You can find "Order Tracking" in our menu bar (Order start from "OOT" )

(2) You can send us your order number by email and we will make an enquiry.

      6.WHAT IS YOUR RETURN & REFUND POLICY?

 

     7.WHY ARE COMMODITY PRICES SUDDENTLY SO EXPENSIVE, THOUSANDS OF DOLLARS?

This may be caused by network instability. Please refresh the webpage.

     8.WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We currently only accept PayPal and Credit Card.
 

     9.WHAT SHOULD I PAY ATTENTION TO WHEN I CHOOSING FAST SHIPPING AS A FREIGHT PLAN?

If the shipping plan you choose is Fast Shipping, please note Fast Shipping when placing your order to avoid parcels being sent by Standard Shipping, thank you.
 

    10.How can I contact you?

   We'd love to connect with you!

   Customer Service: service@outdoortide.com

   Youtube cooperation: outdoortide@gmail.com


If you have any questions, you can contact us by email.